Welcome to the DQFanFeedback Contact Us page your one-stop destination for all support queries related to Dairy Queen’s official customer satisfaction survey.
If you’ve recently participated in the DQFanFeedback survey, or are planning to take it, and you have questions, concerns, or need guidance about any aspect of the process, this page has all the answers.
Dairy Queen values your voice and ensures your experience with the DQFanFeedback platform is smooth, secure, and supported.
Why Contact DQFanFeedback Support?
Although the survey process is designed to be simple and user-friendly, there may be times when customers need assistance. Some of the most common reasons people reach out to DQFanFeedback support include:
- Trouble accessing the survey website
- Receipt code not working
- Forgot to note the validation code
- Questions about eligibility and rules
- Help with survey rewards or Dilly Bar redemption
- Technical glitches while submitting feedback
- General questions about Dairy Queen’s customer service policy
Whether you need technical assistance or want to report a problem, reaching out to the right team ensures a timely resolution.
How to Contact DQFanFeedback Support
You have multiple ways to get in touch with the Dairy Queen team regarding the survey:
- Dairy Queen Corporate Headquarters
If your matter is beyond the scope of survey-related help and needs direct attention from Dairy Queen’s corporate team, you can reach out via:
Address:
International Dairy Queen, Inc.
8000 Tower, Suite 700
8331 Norman Center Drive
Bloomington, MN 55437
United States
Phone: 1-952-830-0200
Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
This is the official corporate office address for all customer experience-related queries, including DQFanFeedback.
- Customer Support Email (DQ Online Contact Form)
Dairy Queen does not provide a direct email address for survey support. Instead, you can fill out a contact form on their official website.
Website: https://www.dairyqueen.com/us-en/Contact-Us/
On this page, you’ll find a form titled “Talk to Us.” You can choose the topic as “DQFanFeedback Survey” and describe your issue in detail. Make sure to provide the following in your message:
- Store number or location
- Date and time of visit
- Survey code from your receipt
- A detailed explanation of the issue or question
Once submitted, you’ll receive a response from Dairy Queen’s customer care team within a few business days.
- Technical Issues with DQFanFeedback.com
If your issue is specifically related to the online platform (www.dqfanfeedback.com), such as:
- Survey page not loading
- Error messages on submission
- Trouble entering your receipt details
Then you should clear your browser’s cache and cookies first. If the issue persists, use a different device or browser. If it still doesn’t work, submit a query through the DQ website’s contact form as explained above.
Social Media Support
While social media channels are not official platforms for survey issue resolution, you can reach out to Dairy Queen through their verified accounts for general help:
- Facebook: facebook.com/dairyqueen
- Twitter (X): twitter.com/dairyqueen
- Instagram: instagram.com/dairyqueen
When messaging through social media, avoid sharing personal or sensitive information. These platforms are best for quick updates or to direct you to the appropriate support channel.
Tips for Contacting DQFanFeedback Support
To speed up the resolution process and ensure accurate assistance, keep these tips in mind:
- Keep Your Receipt Handy
Always store your Dairy Queen receipt until after you’ve completed the survey and claimed your reward. The receipt contains your unique survey code, store details, and visit information.
- Be Clear and Specific
When filling out the online form, include all necessary details like location, time, and nature of your problem. The more specific you are, the faster your concern will be handled.
- Avoid Duplicate Queries
If you’ve already sent a message, give the support team at least 48–72 hours to respond before following up. Repeating queries may slow down your resolution.
Can You Call the Store Directly?
Yes. If your concern is specifically related to your local Dairy Queen restaurant (e.g., incorrect order, missing item, or staff behavior), it’s often faster to call the store directly. The store’s phone number is usually printed on your receipt.
This method is not recommended for survey-related issues like invalid codes or reward problems, as store employees may not have access to the DQFanFeedback platform.
Frequently Asked Questions Related to Contacting Support
- Question: How long does it take to get a response from Dairy Queen?
Answer: Most customer support inquiries submitted via the online contact form are answered within 3 to 5 business days.
- Question: What if my survey code has expired?
Answer: Survey codes usually expire 3 days after your purchase. If it’s expired, you won’t be able to take the survey. Unfortunately, DQ does not reissue new codes, so you’ll have to wait for your next visit.
- Question: Can I get help if I lost my receipt?
Answer: No. The survey requires the code printed on the receipt. Without it, you can’t proceed with the feedback form or claim your reward.
Privacy and Data Security
DQFanFeedback ensures the protection of all customer data shared during the survey. Any personal details entered through the feedback form or support inquiry are handled as per Dairy Queen’s official privacy policy, available at:
Privacy Policy: https://www.dairyqueen.com/us-en/Company/Privacy-Statement/
Your survey answers are anonymized for review and used strictly for quality and service improvements.
Final Thoughts
The DQFanFeedback survey is a win-win opportunity. You share your genuine experience, and Dairy Queen uses it to improve service and even rewards you for your time. But if you hit a roadblock or have a concern, the DQ support team is just a message or call away.
With a reputation for friendly service and delicious treats, Dairy Queen’s dedication to its customers extends beyond the counter it’s in how they listen, support, and respond.
Your feedback matters. And if you need help, Dairy Queen is ready to assist.